What do Empty and No-value pages mean?

Empty and No-value pages both mean a processed URL did not contribute the expected data, but for different reasons.

Empty pages

An Empty page loaded successfully, but the sitemap produced no extracted record.

Common causes include:

• The URL opened a different page than expected.
• The page showed a login screen, unsubmitted search page, consent screen or regional version.
• The relevant selectors no longer match the page.
• Required JavaScript content or page interactions did not complete before extraction.

No-value pages

A No-value page means matching elements were found, but no populated values reached the final dataset.

Check whether:

• The selectors match the correct elements.
• The expected fields are actually populated on that page.
• The page uses a different layout or data variation.
• Optional or missing values are causing the record to contain no usable data.

How to inspect affected pages

1. Open the completed Cloud job.
2. Select Inspect.
3. Open the Empty pages or No value pages view.
4. Review the affected URL and returned content.
5. If a screenshot is available, compare it with the page you expected Cloud to receive.

You can also select the linked Empty or No value count directly from the scraping jobs table.

Automatic retries

Web Scraper Cloud automatically retries Empty pages without using additional URL credits. If pages remain Empty after the retries, inspect the returned page and correct the underlying access, page-state, timing, or sitemap issue before running the job again.

See the Empty, failed and no-value pages documentation for more information.