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Plans, billing and account

Understand plans, URL credits, billing, payments, invoices, and account settings.

  • What is the minimum subscription length?
  • What payment methods are supported?
  • Refund policy
  • Can I disable Two Factor Authentication?
  • Do you offer discounts?
  • Will I be able to reactivate my account after it has been cancelled?
  • Do you have an affiliate program?
  • Where can I find my invoices?
  • How do I cancel my paid subscription?
  • How do I update my payment method or billing details?
  • Where can I check my plan and remaining page credits?
  • What are URL credits and how are they calculated?
  • How do I upgrade or downgrade my plan?
  • Do I need to cancel my free trial?
  • What should I do if my subscription payment fails?
  • Can I pause my subscription?
  • What happens when I run out of page credits?
  • Can I get more page credits or parallel tasks?

Categories

  • Data export, API and integrations
  • Getting started
  • Sitemaps and selectors
  • Cloud scraping
  • Website access and proxies
  • Plans, billing and account
  • Capabilities and sitemap help
  • Troubleshooting
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